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Terms and Conditions

1. Acceptance of Terms

By accessing and using mecene.ai ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions ("Terms") govern your use of mecene.ai, a video editing platform that provides AI-powered caption generation, video clipping, and related services.

2. Description of Service

mecene.ai provides the following services:

  • AI-powered video caption generation and editing
  • Video clipping and composition tools
  • Custom template creation and management
  • Cloud-based video storage and processing
  • Collaborative editing features
  • Video rendering and export capabilities

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure
  • Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription Plans and Payment

4.1 Subscription Tiers

We offer various subscription plans including Free, Pro, Ultimate, and Enterprise tiers. Each plan has different features, limits, and pricing.

4.2 Payment Terms

  • Payments are processed through Stripe
  • Subscriptions are billed in advance on a monthly basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice

4.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial months.

4.4 Refund Policy

We offer refunds under the following circumstances:

  • Technical issues preventing service use within 7 days of purchase
  • Duplicate charges or billing errors
  • Service unavailability for more than 24 hours
  • As required by applicable law

Refund requests must be submitted within 30 days of the charge. Contact billing@mecene.ai for refund inquiries.

4.5 Return Policy

As mecene.ai provides digital services (video editing software and AI-powered tools), there are no physical products to return. However, we offer service credits or refunds for technical issues that prevent service use, as outlined in our refund policy above.

4.6 Dispute Resolution

If you have a dispute regarding billing, service quality, or account issues:

  • First, contact our support team at support@mecene.ai
  • We will respond within 2 business days
  • If unresolved, disputes will be handled through binding arbitration
  • For billing disputes, you may also contact your payment provider

5. Acceptable Use Policy

5.1 Permitted Uses

You may use the Service for lawful purposes only, including:

  • Creating and editing video content for personal or commercial use
  • Generating captions for your own video content
  • Collaborating with team members on video projects
  • Storing and managing your video assets

5.2 Prohibited Uses

You agree not to use the Service to:

  • Upload content that is illegal, harmful, or offensive
  • Violate intellectual property rights of others
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for spam or unsolicited communications
  • Reverse engineer or attempt to extract source code
  • Share account credentials with unauthorized users

6. Content and Intellectual Property

6.1 Your Content

You retain ownership of content you upload to the Service. By uploading content, you grant us a limited license to:

  • Store and process your content to provide the Service
  • Generate captions and perform video analysis
  • Enable collaboration features
  • Improve our AI models using aggregated, anonymized data

6.2 Our Content

The Service, including its software, design, and content, is owned by mecene.ai and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

6.3 AI-Generated Content

Captions and other AI-generated content are provided "as is." While we strive for accuracy, we do not guarantee the correctness of AI-generated content. You are responsible for reviewing and editing AI-generated content before use.

7. Service Availability and Limitations

7.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

7.2 Usage Limits

Your use of the Service is subject to limits based on your subscription plan:

  • Video upload size and duration limits
  • Number of AI caption generations per month
  • Video rendering and export limits
  • Storage capacity for your content

7.3 Fair Use

We reserve the right to limit or suspend accounts that exceed reasonable usage patterns or violate these Terms.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

9. Disclaimers and Limitations

9.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Limitation of Liability

IN NO EVENT SHALL MECENE.AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY.

9.3 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THE USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless mecene.ai, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload or create using the Service

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting our support team or using the account deletion feature in your settings.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account and content, though we may retain certain information as required by law or for legitimate business purposes.

12. Governing Law and Disputes

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which mecene.ai operates, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and mecene.ai regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

14.3 Waiver

The failure of mecene.ai to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@mecene.ai

Website: Contact Support

Last Updated: August 2025